What happens after you order, hour by hour
Payment confirms, you submit an identifier, a human applies the subscription. Here is the exact sequence and where orders usually stall.
Most frustration in this purchase comes from not knowing what the next step looks like. The sequence is short and predictable, and the stalls are predictable too, which means almost all of them are preventable before you broadcast anything.
0–5 minutes: the order exists
You pick a plan, choose crypto, and the shop issues an invoice. At this point nothing has been charged and nothing is reserved. The invoice is valid for 15 minutes; the price is locked for that window. If you need longer, place a new order rather than trying to squeeze the old one after it has expired.
5–20 minutes: payment confirmation
Send the exact amount shown, on the network shown. Confirmations are what matter: TRON needs one, EVM chains need a few, and the gateway watches for the exact amount and address. Sending from a different network than the one shown, or arriving one cent short because the fee was subtracted instead of added, is the most common reason a payment is not matched automatically. Keep the transaction hash the moment it broadcasts.
Then: submit your identifier
After payment, the order asks for one field. For Claude it is the Organization ID, from Settings, then Account, starting with org_. For ChatGPT it is the session token taken from the account's own sign-in session, which expires on its own and is not a password. This is the step people skip and then wait for nothing to happen. No identifier, no activation.
Two things are never requested at any point in this sequence: a password, and a 2FA or recovery code. An API key starting with sk-ant- is neither of those things and is not an account identifier; it opens nothing.
Activation
A person applies the subscription to the account you gave. The listing states the delivery window — the plan pages say instant, the manual verification service says within 1 hour. You get a reference number when you submit. Nothing changes about your login: no new device to trust, no session revoked, no email address handed over, because this shop sends no email at all.
Where orders actually stall
- Wrong network. Funds sent on a chain the gateway is not watching for that invoice.
- Wrong amount. Fees deducted from the transfer, so less arrives than expected.
- Missing identifier. Payment done, form never submitted.
- Wrong identifier. An API key pasted where the Organization ID belongs, or a value from a different workspace than the account being activated.
All four are fixable, but each adds a round trip. A wrong amount is usually a short message and one extra transfer; a wrong chain is a manual recovery on somebody else's network, which takes time and may not be possible at all. Both sit outside the standard refund policy and are judged case by case — the policy prorates an order that was not delivered, it does not promise to fish a payment off the wrong chain. The activation page checks the format before submitting, which removes the last two.
What to keep
The order number and the transaction hash. The order number is what support needs to look anything up; the hash is the only receipt that exists. There is no confirmation email, no SMTP and nothing in your inbox at any stage, so the record is what you saved, not what was sent to you.
If it does not get delivered
Message @cdkstorebot in English or Chinese with both numbers, or check the order state on the status page first. If a subscription drops inside its paid period, a replacement is offered before a refund; a refund is the order amount times the unused days divided by the total days, sent back on-chain to the address you paid from and usually confirmed within 12 hours. A suspension caused by breaking the vendor's terms is not refundable, and no reseller can insure that.
Start with the plan list if you have not chosen yet. For the payment mechanics themselves, the checkout walk-through and what receipt you actually get cover the rest.
Common questions
How long until it is delivered?
Plan pages state the window: subscription tiers say instant, the manual identity verification service says within 1 hour. A queue is possible on a busy day, which is why the order number matters.
Do I have to submit anything after paying?
Yes, one identifier: the Claude Organization ID starting with org_, or the ChatGPT session token from the account's own sign-in session. A paid order without it stays still.
Will you email me a confirmation?
No. There is no SMTP here, so nothing is sent by mail at any stage, including refund notices. Keep the order number and the transaction hash.
What if I sent the wrong network or the wrong amount?
Message support immediately with both. It is reconciled by hand, case by case, outside the standard refund policy, and the network fee falls on the sender unless the failure was ours.
What does a refund look like if the order is never delivered?
A replacement is offered first. Otherwise it is the order amount times the unused days divided by the total days, back on-chain to the address you paid from, usually confirmed within 12 hours.
Guides
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